Privacy Notice

Fireplaces Direct Customer Internet Privacy Statement

(Our privacy policy applies to our whole web site.)

Your privacy is very important to us. We hope the following statement will help you understand how we collect, use and safeguard the personal information you provide us on our site as a buyer or as a visitor and how we protect it .

1. What information is being collected online.

When you browse our web site we do not collect any information unless you want to provide us with it by Contacting us or creating an Account. We maintain details of all Sales and Enquiries on an offline database solely for the purpose of ensuring the highest standards of customer care and will not contact you (other than to confirm sales details) without your express approval. Although many sites use COOKIES which track your activities when you are on line or on any particular web site. FireplacesDirect.ie makes no use of cookies to track consumers personal data or details.

2. How we use or share the information we collect.

Any information provided by you is maintained solely for internal use and is never passed to any third party.

3. How we handle customer enquiries.

Unless telephone contact is requested, all customer enquiries through the web site are answered by email. Our privacy policy is open to all and if you have any further questions please do not hesitate to contact us directly:-

Telephone: 041-984-3700
Fax: 041-984-3745
Email: privacy (at) fireplacesdirect.ie

Please note that we do not have any access to any web sites linked to our web site and any enquiries must be addressed to the companies concerned as they are independent companies and have no connection with this web site other than the link.